Privacy Policy

Last updated: June 3, 2026

Introduction

Welcome to Tracko. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services and tell you about your privacy rights and how the law protects you.

Information We Collect

We collect and process the following types of information:

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Profile Information: You may optionally provide additional information such as a profile picture, phone number, and organization details.
  • Usage Data: We automatically collect information about how you interact with our services, including IP addresses, browser type, device information, and pages visited.
  • Task and Project Data: Any content you create, upload, or share through our platform, including tasks, comments, and file attachments.
  • Communication Data: Records of your communications with us, including support tickets and feedback.
  • Google User Data (if applicable): If you choose to integrate with Google services, we may access your Google account information, including your name, email address, and profile picture, solely for the purpose of providing our services and improving your user experience.

How We Use Your Information

We use your personal data for the following purposes:

  • To provide, maintain, and improve our services
  • To process your transactions and manage your account
  • To communicate with you about updates, security alerts, and support
  • To personalize your experience and provide relevant content
  • To monitor and analyze usage patterns and trends
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and enforce our terms of service
  • To authenticate your identity when using Google services integration
  • To provide seamless user experience across integrated services

Google API Services User Data Policy Compliance

This section specifically addresses our compliance with Google's API Services User Data Policy and Google APIs Terms of Service regarding the collection, use, and protection of Google user data.

Data Accessed

Our application may access the following types of Google user data:

  • Basic profile information (name, email address, profile picture)
  • Google account identification information
  • Authentication tokens for service integration

Note: We only access Google user data that is necessary for the functionality of our task management service and only with your explicit consent.

Data Usage

We use Google user data solely for the following purposes:

  • To authenticate your identity and provide secure access to our services
  • To personalize your user experience within our application
  • To display your name and profile information in task assignments and team collaboration features
  • To maintain the security and integrity of your account

Important: We do not use Google user data for advertising purposes, data mining, or any purpose other than providing our core task management services.

Data Sharing

We do not share, sell, or transfer your Google user data to third parties, except in the following limited circumstances:

  • Service Providers: We may share data with trusted third-party service providers who assist us in operating our platform (e.g., cloud hosting, email services), but only under strict confidentiality agreements.
  • Legal Requirements: We may disclose data if required by law, court order, or to protect our rights and the safety of our users.
  • Business Transfers: In the event of a merger or acquisition, user data may be transferred as part of the business assets, with advance notice to affected users.

No Third-Party Access: We do not allow third-party applications or services to access your Google user data through our platform.

Data Storage & Protection

We implement industry-standard security measures to protect your Google user data:

  • Encryption of data in transit using SSL/TLS protocols
  • Encryption of data at rest using AES-256 encryption
  • Regular security audits and vulnerability assessments
  • Access controls and multi-factor authentication for our systems
  • Secure data storage with reputable cloud providers (AWS, Google Cloud)
  • Employee training on data protection and privacy best practices
  • Regular backup and disaster recovery procedures

Data Location: Your data is stored in secure data centers located in the United States and European Union, depending on your geographic location.

Data Retention & Deletion

Our data retention and deletion practices for Google user data:

  • Retention Period: We retain your Google user data only for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy.
  • Account Deletion: When you delete your account, we will permanently delete your Google user data within 30 days, unless we are required to retain it for legal or regulatory purposes.
  • Data Portability: You can request a copy of your Google user data in a structured, machine-readable format at any time.
  • Right to Deletion: You have the right to request deletion of your Google user data at any time by contacting us at hi@tracko.work.

Deletion Process: Upon receiving a deletion request, we will confirm receipt within 24 hours and complete the deletion process within 30 days. We will provide confirmation once the deletion is complete.

Your Rights Regarding Google User Data

You have the following rights regarding your Google user data:

  • Right to access your data
  • Right to correct inaccurate data
  • Right to delete your data
  • Right to data portability
  • Right to withdraw consent at any time
  • Right to object to processing
  • Right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at hi@tracko.work. We will respond to your request within 30 days.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

  • With Your Consent: When you explicitly authorize us to share specific information.
  • Team Members: When you invite team members to collaborate on projects, they will have access to shared project data.
  • Service Providers: With trusted third-party vendors who help us operate our services (e.g., hosting, analytics, email delivery), under strict confidentiality agreements.
  • Legal Requirements: When required by law, court order, or to protect our rights, property, or safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with advance notice to affected users.

Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest using SSL/TLS protocols
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Secure data storage with reputable cloud providers
  • Employee training on data protection and privacy best practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal data within 90 days, except where we are required to retain it for legal or regulatory purposes.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to certain exceptions.
  • Portability: Request a copy of your data in a structured, machine-readable format.
  • Objection: Object to processing of your data for certain purposes.
  • Withdrawal of Consent: Withdraw consent for data processing at any time.

To exercise these rights, please contact us at hi@tracko.work. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Third-Party Services

Our service may contain links to third-party websites or services that are not owned or controlled by Tracko. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to remove that information from our servers.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: